Privacy Policy

Your privacy is important to us and we follow GDPR guidelines to ensure our compliance. Other than those stated below we do not share your data with third parties

1. Cookie statement

1.1    Introduction

1.1.a)  Our website uses cookies.

1.1 b)  Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.2    Credit

1.2 a)  This document was created using a template from SEQ Legal (https://seqlegal.com).

1.3    About cookies

1.3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

1.4    Cookies that we use

1.4.1 We use cookies for the following purposes:

a) Functional and required cookies (we may potentially use) - We use some necessary cookies to allow visitors to navigate and use key features on our site:

 

Name

_acloggedin

_client_acloggedin

algoliasearch-client-js

awsalb, awsalbcors

Crumb

RecentRedirect

remember_client

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

squarespace-announcement-bar

squarespace-likes

squarespace-popup-overlay

ss_sd

Test

TZ

Purpose, type, duration

Supports login by Scheduling client if the client has an account, cookie, January 1, 2025

Supports login by Scheduling client if the client has an account, cookie, january 1, 2025 

Adds auto-populated suggestions to address fields in scheduling to help clients complete forms faster, local storage, persistent

Improves performance in scheduling by using one server for the duration of the session, cookie,  1 week

Prevents cross-site request forgery (CSRF), cookie, session

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO, cookie, 30 minutes

Remembers Scheduling client’s login details if they have an account, cookie, 365 days 

Prevents cross-site request forgery (CSRF) for logged in site users, cookie, 3 years

Identifies a visitor who logs into a customer account, cookie, 3 years

Authenticates a visitor who logs into a customer account, cookie, 3 years

Prevents the announcement bar from displaying if a visitor dismisses it, local storage, persistent

Shows when you've already "liked" a blog post, local storage, persistent

Prevents the promotional pop-up from displaying if a visitor dismisses it, local storage, persistent

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions, cookie, session

Investigates if the browser supports cookies and prevents errors, cookie, session

Allows a Scheduling client’s appointments to display correctly based on their time zone preferences, local storage, persistent

 

b) Analytics and Performance cookies – These are to collect personal data to power our site analytics, and are used on this site, as described below, only when you acknowledge our cookie banner, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

List of cookies we use:

 

Cookie Name

Purpose, duration

 

ss_cid

ss_cookieAllowed

ss_cpvisit

ss_cvisit

ss_cvr

ss_cvt

Identifies unique visitors and tracks a visitor’s sessions on a site, 2 years

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies, 30 days

Identifies unique visitors and tracks a visitor’s sessions on a site, 2 years

Identifies unique visitors and tracks a visitor’s sessions on a site, 30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site, 2 years

Identifies unique visitors and tracks a visitor’s sessions on a site, 30 minutes

 
 

2.    Your data and third parties

2.1    This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·         Information about your browser, network and device

·         Web pages you visited prior to coming to this website

·         Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

2.2    Fonts: This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·         Information about your browser, network, or device

·         Your IP address

2.3    With your permission we may send you marketing emails and newsletters which you can unsubscribe to at any time by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider so they can send these emails on our behalf.

3.      Managing cookies

3.1    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

3.2    Blocking all cookies will have a negative impact upon the usability of many websites.

3.3    If you block cookies, you will not be able to use all the features on our website.